Re: Damaged disk

[Brendan Kiburg <kiburg@npl.uiuc.edu>]

Hi Peter, 
   I think this is the info you wanted.  If the disk that failed was a Seagate, it looks like we have a warranty, but I think Fred is right about the manufacturer.
  - Brendan
Order:
> # units                              price per unit
>    2      dual opteron 270 computer   $2759
>
>  according to the order form below. The webpage of the  company is 
> http://www.swt.com/dualo4.html
>
> 

Specs:

>>     	 Two AMD Opteron CPUs
>>       Tyan S2877 Tiger K8WE motherboard, onboard Gbit Lan
>>       IO port: 4 x USB2.0, 1 x Serial, 1 x PS2 keyboard, 1 x PS2 mouse
>>       4096mb PC3200 DDR400 SDRAM, Registered ECC, 4 DIMMs
>>       Seagate 300GB SATA 3Gb/s drive, 7200RPM
>>       Sony DWD30A DVD-R/RW/+R/RW/CD-R/RW drive, dual layer DVD+R
>>       Onboard or PCI graphics card
>>       Solution Series SLK3000B midtower ATX case, 8 drive bays, 460W> power
>>       Built-in Gigabit network card>>       Fedora Core 4 x86_64
>>
>>
>>       Two year replacement warranty
>> <http://www.swt.com/cgi-bin/query_spec?warranty>
>>
>> Total price: $2759.00 (plus shipping)




Frederick Gray wrote:

>>Brendan, can you find the information (like company, date, purchase number etc.) about the purchase of puma so that I can contact the dealer for an exchange of this disk.
>>    
>>
>
>Hi, Peter,
>
>For disks you typically have to deal directly with the manufacturer.
>I think this is a Western Digital drive, so you start with this Web page:
>  http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en
>
>Thanks,
>
>-- Fred
>
>-- Fred Gray / Visiting Postdoctoral Researcher                 --
>-- Department of Physics / University of California, Berkeley   --
>-- fegray@berkeley.edu / phone 510-642-2438 / fax 510-643-8497  --
>  
>